VA​/TA Benefits Coordinator

The VA/TA Benefits Coordinator serves as a School Certifying Official and coordinates the processing of veterans benefits and DoD Tuition Assistance for student veterans in the USC Columbia campus. The person in the position will strive to process benefits in a timely, compliant, and accurate manner and provide excellent customer service with the goal of both improving the veteran student experience and supporting student's time to degree goals.

This position reports to the Veteran Benefits Director.

• Job Related Minimum Required
  
  Education and Experience:
  
  Requires a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
• Preferred Qualifications:
  
  Military experience; experience in working with Student Veterans in a higher education setting.
• Knowledge/Skills/Abilities:
  Basic office computer skills, and exceptional oral and written communication abilities.

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

State Pay Range: G07

USC Market Range: MRD - $45,181 $ 55,347 $ 65,512

Anticipated Hiring Range:
Commensurate with qualifications

Part/Full Time:
Full Time

Hours per Week: 37.5

Work Schedule:

Monday through Friday, 8:30am until 5:00pm. Must be willing to work a flexible schedule to meet the needs of the department.

Location of Vacancy:
Columbia, SC

Campus:
Columbia

Work County:
Richland

• Benefits Processing and Customer Service: Processes veterans benefits in Enrollment Manager, Academic Instiution Portal, and the Banner student information system in accordance with all VA regulatory standards, DoD regulations, and university policy and completed in a timely, professional manner. Provides benefits processing training to new employees and works with the Veteran Benefits Director in maintaining up-to-date employee training materials. Provides email, phone and in-office customer service support and assists with benefits orientations during new student orientation events.
• Data Quality Assurance: Assists the Veteran Benefits Manager in conducting internal quality checks to ensure the accuracy of the processing of veteran’s benefits. Assist with the preparation of files and cases during quality checks and internal/external audits.
• Process Improvement: Assist the Veteran Benefits Director with streamlining and improving benefits processing through all stages of enrollment and improve customer service.
• Other Duties as Assigned: Supports the Veteran Benefits Director in communicating with students; carrying out day-to-day operations; and implementing special projects. Assist with maintain DoD/DoW MOU.

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive:
No

Hazardous weather category:
Non-Essential

• Number of Vacancies: 1
• Desired
  
  Start Date:
  
  11/01/2026
• Job Open Date: 09/30/2026
• Job Close Date: 11/14/2026
• Open Until Filled:
  No

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.