Trainer, Regulatory Compliance Specialist

Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade.

Learn how you can make an impact at Livingston.

Reporting to the Senior Director/Manager, National Service Delivery with dotted line reporting relationship to the North America Operations Training Manager, the incumbent will be responsible for the delivery and implementation of technical skills and knowledge, specifically focused on customs brokerage training for staff primarily in the National Service Center and Client Service Centers in corresponding regions.

• Work with the business leaders to determine individual training needs.
• Proactively use business metrics to determine training needs for their region of responsibility.
• Assist with the design and development of technical training programs and job aids.
• Deliver technical training programs to National Service Center and region employees including a small number of new hires.
• Evaluate the effectiveness of the training delivered and report back to the business and make changes where appropriate.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

High level of technical expertise in customs brokerage systems with strong performance results.

Demonstrates a drive to perform at a high standard in all situations ensuring the results meet or exceed the needs.

Possesses a wide range of knowledge across Livingston's brokerage operations (i.e., Custom Specialist, Release Customs Analyst)
Strong analytical, critical thinking and problem-solving skills.

Must be approachable, outgoing, enthusiastic, and positive with the initiative to collaborate to do what needs to be done.

A quick learner with the willingness to adopt new tools and approaches with the intent to train others.

Demonstrates self-confidence and an ease to speak in public.

3 years of related experience

Preferred:
Associates Degree or post-secondary education

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

Business Acumen and Straight Talk Inclusion and Collaboration Customer First Focus Leading and Developing Agility Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development.

Salary ranges are established by location and reflect relevant factors such as skills, experience,…