Floating Customer Service Representative

Floating Customer Service Representative

Join to apply for the Floating Customer Service Representative role at State Credit Union
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Are you a people person with a passion for providing top‑notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same.

Your dedication to exceeding customer expectations and problem‑solving skills will shine in this role. Embrace the challenge of adapting to new settings and making a positive impact on members' financial journeys. Ready to elevate your customer service career with us?

• Travel between branches, assisting with various customer service tasks.
• Process transactions, resolve inquiries, and promote credit union products and services.
• Build strong relationships with members and contribute to a positive service experience.
• Navigates different branch environments and supports diverse customer needs.
• Supports teller line operations and assists with account openings.

• Excellent communication and interpersonal skills.
• Strong attention to detail for accurately processing transactions and handling member requests.
• Customer‑centric mindset and effective problem‑solving ability.
• Adaptability and flexibility to navigate different branch locations and work with diverse teams.
• Prior customer service experience beneficial but not required; comprehensive training will be provided.
• Enthusiasm for delivering exceptional service and a collaborative approach to teamwork.

• Health, RX, Dental, and Vision insurance
• Matching 401(k) and discretionary profit sharing
• Employer‑paid long‑term disability
• Paid holidays
• Paid annual leave and sick leave
• Medical flex spending and dependent care accounts

our website:  Please do not email your resume; we only accept applications through our website.