Trainer II

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We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbia, SC for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Classroom management skills including the ability to mentor trainees and to facilitate learning by the most effective methods
• Knowledge of Internal Operations areas to answer inquiries and handle problems
• Extensive knowledge of how current adult learning theory applies to developing curriculum designed for adult learners
• Proficient in Microsoft Office with intermediate proficiency in Word, Excel and Power Point
• Proficient in learning software, tools and technology in use within training team
• Knowledge of the insurance industry, to include products, processes, and terminology
• Designation as a certified trainer through Aflac’s Trainer Certification program or equivalent t raining
• Excellent presentation, oral, written, and interpersonal communication and team facilitation skills to effectively interact with internal and external customers; ability to persuade, market, and sell new ideas
• Ability to synthesize and decide best communication approaches to teach adult students
• Ability to design, adapt, review, and interpret training materials for at least 2 Internal Operations business units
• Ability to represent the organization in a professional and positive manner

• Bachelor's Degree Education or a related field
• Three years of work-related experience that demonstrates the frequent use and general knowledge of training and development practices, techniques, and standards
• Two years of experience with demonstration of industry training standards and video production

Or an equivalent combination of education and experience

• Trainer certification
• Two years of experience conducting workshops, instructing, or teaching
• One year of experience within business unit that will be primary assigned trainee business unit

Travel is less than or equal to 10%.

• Coordinates training programs, to include creating the class calendar, scheduling, reviewing and updating lesson plans and presentation materials; ensures all scheduling and setup is completed for the class; prepares and distributes training aids, such as instructional materials, handouts, evaluation forms, and visual aids; initiates class sign-up sheets and verifies class attendance; issues class attendance certificates
• Modifies and presents training programs; tracks and analyzes training programs by examining training participants’ performance; administers employee exams; administers trainer surveys throughout training courses; recommends changes to the training programs;…