PT Wheatley Associate

• Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of The Richland Library’s customer engagement standards.
• Greets customers & successfully ascertains individualized needs and/or requirements for each customer.
• Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
• Assists customers by checking out materials, renewing materials, taking reserves, locating materials, etc., using automated library system; assists customers (in-library and on telephone) with basic informational and directional requests.
• Assists customers in use of PAC terminals, copiers, and other equipment, at various locations and areas throughout that location.
• Interprets and communicates general library policies and procedures to customers.
• Enters customer information into automated systems and issues library cards.
• Assists in programming for children and adults.
• Answers telephone and directs calls to proper location.
• Checks in newspapers, magazines.
• Answers basic informational and directional requests from customers.
• Collects and records required data and statistics regarding questions, use, etc.
• May perform opening and closing procedures; may be responsible for securing and re-opening building.
• Searches for reserves and other materials on shelves using printouts and lists.
• Empties bookdrops and video drops and brings materials into the building.
• Reads shelves; may be assigned responsibility over particular section(s).
• Keeps books and other materials neat and in proper order.
• Keeps tables, desks, and other areas neat and free of clutter.
• Troubleshoots AV problems.
• Cleans and checks equipment.
• Performs other associated duties as required or assigned.
• Shelves library materials.

• At least two years of post high school education from an accredited college or university.
• At least one year clerical or other relevant work experience; equivalent combination of training and experience may be considered.
• Excellent communication and technical skills, including a good understanding of technology.
• Ability to perform all job duties.

Where:Richland Library Wheatley, 931 Woodrow Street, Columbia, SC 29205

Salary:$15.75 per hour.

Hours:27 hours per week.

Job Classification Level 102 (FLSA Status: Non-Exempt)

** Richland Library may change location and schedule of any library job.

Deadline:
Open Until Filled. However, we reserve the right to close this posting without notice.

No phone calls and/or in person inquiries regarding status of applications. Applicants selected for interview will be contacted by phone.

Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 12 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.

The Richland Library is an award-winning, forward-thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and help us to continue to fulfill our mission to help our customers learn, create and share.

We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.

We are an equal opportunity employer; we consider all qualified candidates…