Financial Aid Coordinator

The Financial Aid Coordinator provides comprehensive financial aid services to prospective and current students by administering federal, state, and institutional financial aid programs and providing guidance regarding eligibility, application requirements, and funding options. Responsible for accurate and timely processing, awarding, disbursement, and reconciliation of financial aid funds, and coordination of Veterans Affairs education benefits. Ensures compliance with applicable federal, state, Veterans Affairs, and institutional regulations through accurate recordkeeping, reporting, verification, audits, and ongoing monitoring of regulatory changes.

• Financial Aid
  - Conducts financial aid and scholarship information sessions and assists prospective and current students with completion of applications. Tracks student progress on financial aid packages and provides counseling regarding eligibility, requirements, and available federal, state, and institutional funding. Performs required verification of financial aid applications. Develops programs and processes to ensure proactive, timely, accurate, and comprehensive customer service to students. Serves as a campus and community resource for financial aid-related events, programs, and projects.
• Financial Aid Administration and Compliance
  - Awards, disburses, and reconciles federal financial aid funds. Maintains financial aid records and files in compliance with federal, state, and institutional requirements. Assists with audits, program reviews, reconciliations, and other compliance activities. Conducts research on financial aid regulations and provides recommendations regarding policy, procedures, and compliance. Prepares and submits required federal and state financial aid reports. Maintains current knowledge of federal and state regulations, policies, and emerging financial aid requirements.
  
  Assists with implementation of new financial aid programs, processes, regulations, and system changes.
• Veterans Education Benefits
  - Provides Veterans Affairs-related services, including counseling, certification, and determination of eligibility and need. Serves as a resource for veterans and eligible dependents regarding available education benefits and certification requirements. Maintains required documentation and records related to Veterans Affairs education benefits. Coordinates with students, Veterans Affairs representatives, and appropriate college departments regarding enrollment certifications and benefit-related issues. Maintains knowledge of applicable Veterans Affairs regulations, policies, and certification requirements.
• Financial Aid Information and Resources
  - Creates and maintains consumer information documents regarding financial aid options for students and parents. Develops and maintains financial aid informational materials, forms, and resources. Ensures student-facing financial aid information is accurate, current, and consistent with federal, state, and institutional requirements. Identifies opportunities to improve financial aid processes, services, and student support.
• Performs other duties as assigned.

State

Minimum Requirements:

A bachelor's degree and financial aid experience. Equivalencies may be considered. Must have a valid driver's license. NETC Preferred Requirements: A bachelor's degree plus one (1) year of financial aid experience.

Excellent written and verbal communication skills. Strong interpersonal skills with both faculty and student populations. Superior organizational and problem resolution skills. Strong basic computer software skills as well as exposure to more concentrated financial aid software programs. Prioritize emerging issues, handle concurrent objectives and meet deadlines. Ability to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the administration of student financial aid.

Ability to interact effectively as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests. Ability to work without close supervision and to set one's own priorities and work schedule. Knowledge of the techniques of individual and group counseling. Ability to identify, develop and implement programs and activities that will benefit the campus community.

Ability to supervise and evaluate personnel. Ability to develop budgets and monitor…