REPOST Eligibility Case Manager

Overview

Do you have a passion to provide meaningful contributions to your community? If so, the SC Department of Social Services has the right job opportunity for you. This is a REPOST -- previous applicants need not re-apply for this position.

Job Title: Eligibility Case Manager – Economic Services Division

• The Eligibility Case Manager provides services in accordance with federal and state laws and regulations and agency policies and procedures. Performs general work duties related to the administration of SNAP (including ESAP and SCCAP) and TANF programs in the Economic Services Division to help restore or improve customer financial stability.
• Conducts SNAP and/or TANF quality interviews (phone and face-to-face) for applications and renewals.
• Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable; processes six-month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.
• Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases.
• Interprets social services programs to clients as needed and keeps abreast of state, federal, and agency program regulations and policies.
• Processes system-generated alerts (SNAP, TANF, ESAP, and SCCAP) for the county of residence as well as any alerts associated with the caseload.
• Maintains case records and files in the agency designated computer system for documentation and auditing purposes in a confidential, timely, and accurate manner. Documents client work participation activities and enters documentation in SCOSA of events/activities that may affect continued eligibility. Prepares reports as requested by the supervisor or as required by program policies and procedures.
• Identifies and documents over payments and makes at least three possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
• Performs other related duties as required.
• Performs Red Cross shelter duty or other emergency shelter duties as directed.

• High School Diploma and at least one (1) year of experience in Economic Services programs.
• A Bachelor’s Degree may be substituted for the required program experience.
• This application must be completed in its entirety. A resume may be included but shall not substitute for the completed application. "See Resume" is not acceptable information for the completion of any part of the requirements of this application.
• A valid driver’s license is required and the candidate must be able to travel within the state for training and meetings, including overnight travel.
• If educational credentials qualify you for available DSS positions, you will be required to provide a certified official transcript if you are selected for a job offer.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Division: Economic Services / Jasper County