Patient Access Representative; Blythewood Urgent Care

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Lexington Health Blythewood Urgent Care
- New Location Coming Spring 2027!
Full Time
Day Shift
8:00am - 8:00pm

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction
status for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Health delivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.

Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Greet and register all patients who present themselves for Urgent Care Services. Obtains all necessary demographic and financial information to complete the registration process to ensure legal and accurate billing and medical record input. Collects Point of Service payments and accurately records them. Completes medical record and all appropriate signatures and consents. The Patient Access Representative in the Urgent Care does bedside registrations requiring exposure to patient at bedside and requiring long periods of time on their feet.

Standing and bending are physical requirements of this position.

Minimum Education:

High School Diploma or Equivalent
Minimum Years of

Experience:

None.
Substitutable

Education & Experience:

None.
Required Certifications/Licensure:
None.
Required Training:
Must attend departmental approved training sessions to maintain the position (Minimum of 8 Hrs required);

Experience with personal computers (PC’s), possess excellent oral and verbal communicative skills and demonstrates ability to work well with people and handle potentially stressful situations;
Ability to simultaneously manage multiple complex tasks and possess a high degree of flexibility of skills;
Familiar with medical terminology and billing;
Demonstrates ability and willingness to adapt to special circumstances such as patient emergencies, disasters and/or staffing issues;
Ability to think analytically in order to produce quality work, while working efficiently and professionally;
Demonstrates appropriate communication of information to all ages and responds to all customers/patients requests/needs, i.e., hard of hearing, etc. Possesses the ability to appropriately prioritize and perform multiple tasks at one time, as well as modifying plans and approaches based on changing situations, needs and follows-through to achieve final resolution.

• Obtains and enters demographic and financial information to ensure the accuracy of the patient’s Medical Record and the appropriate identification and signatures required by law.
• Interviews patients and/or their representatives to obtain demographic and financial information at the bedside in the Urgent Care. This requires the representative to stand for long periods and to bend and stoop to plug in their Flow cart.
• Responsible for obtaining proper consent on adults as well as minors.
• Responsible for obtaining necessary signatures for registration.
• Responsible for obtaining copies/scanning of picture  (if…