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Guest Services Lead: Reservations & Guest Experience

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Aramark Corporation
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 40000 USD Yearly USD 32000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

Aramark is seeking a Hospitality Worker Lead to ensure guest satisfaction by managing reservations, assisting guests, and addressing concerns. The role involves supervising the guest services team, training staff, and performing service recovery to uphold service standards on a daily basis.

You will greet guests, handle registrations, and process transactions while maintaining a positive attitude and high service quality. This position emphasizes teamwork and adherence to QA programs.

This is an excellent role to take on the Guest Services Lead:
Reservations & Guest Experience role at Aramark Corporation.

As a Guest Services Lead:
Reservations & Guest Experience, you will play an important part at Aramark Corporation in Columbia, SC, United States.

We invite applications for the Guest Services Lead:
Reservations & Guest Experience position located in Columbia, SC, United States.

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