Event Planning Manager - Group

Nestled on the northern tip of Isle of Palms, a barrier island just off the South Carolina coast, Wild Dunes Resort spans 1,600 acres of oceanfront beauty. The resort offers a diverse collection of accommodations, including Sweetgrass Inn, Boardwalk Inn, and Residences ated about 30 minutes from historic downtown Charleston, Wild Dunes Resort, a Destination by Hyatt, brings together flexible meeting and event spaces with the best of the Low country.

Guests enjoy two championship Tom Fazio golf courses, award-winning tennis and pickleball, The Spa at Sweetgrass, 2.5 miles of pristine beachfront, extensive recreation, and a distinctive collection of dining experiences. Consistently recognized by leading travel publications and industry organizations, Wild Dunes Resort is a premier coastal destination for leisure travel, meetings and events, golf getaways, weddings, and group experiences.

• Manage all aspects of assigned group events from turnover through post-event follow-up.
• Serve as the primary liaison between clients and resort operations teams, ensuring event requirements are communicated accurately and executed successfully.
• Develop and maintain detailed event documentation, including banquet event orders, rooming lists, event agendas, diagrams, and resumes.
• Build and maintain strong relationships with meeting planners, wedding planners, clients, vendors, and resort partners.
• Conduct property tours, planning meetings, and site inspections to showcase resort facilities and services.
• Collaborate with Sales, Food & Beverage, Banquets, Culinary, Recreation, Spa, Golf, Front Office, Housekeeping, and Engineering teams to ensure successful event execution.
• Monitor event details, anticipate guest needs, and proactively resolve challenges while maintaining service excellence.
• Maintain accurate event records, forecasting, reporting, and budget information.
• Support revenue growth through strategic upselling of resort amenities, catering enhancements, recreation activities, and special event services.
• Stay informed of industry trends and recommend innovations that enhance client experiences and operational efficiencies.
• Maintain confidentiality of guest, client, and company information.
• Represent Wild Dunes Resort professionally in all interactions and uphold resort standards and values.

• Deliver exceptional guest service and memorable event experiences that exceed client expectations.
• Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.
• Foster collaborative relationships across departments and contribute to a positive team environment.
• Exercise sound judgment, professionalism, and problem-solving skills in a fast-paced hospitality environment.
• Communicate effectively with guests, clients, colleagues, and leadership.
• Meet established departmental goals related to guest satisfaction, event execution, revenue generation, and operational effectiveness.

• Full-time management position requiring schedule flexibility, including weekends, evenings, and holidays.
• Bachelor's degree in Hospitality, Event Management, Business, or a related field preferred.
• Previous experience in Event Planning, Event Services, Catering, Hotel Operations, or Hospitality Management required.
• Hotel or resort experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Proficiency with Microsoft Office and hotel event management systems.
• Ability to work independently while maintaining a collaborative team approach.
• Proven ability to manage multiple projects while maintaining high service standards and attention to detail.

• Primarily an indoor position within a professional office environment, with regular interaction throughout the resort property.
• Must be able to sit, stand, walk, and move throughout the resort for extended periods during meetings, site tours, and event execution.
• Requires frequent use of computers, telephones, and other office equipment.
• Must be able to perform repetitive hand and arm movements, including typing, writing, and using office systems.
• Must be able to bend, kneel, reach, push, pull, and lift materials occasionally as required.
• Regularly required to walk both indoors and outdoors in varying weather conditions, including heat, humidity, rain, and wind.
• Must be able to navigate stairs and traverse multiple resort venues and event locations.
• Availability to work evenings, weekends,…