Services Specialist

Employment Services Specialist – South Carolina Department of Juvenile Justice

Under general supervision, the Employment Services Specialist supports the hiring process by efficiently managing human resources documents, coordinating recruitment efforts, overseeing new hire processing, and entering data into systems. This role ensures compliance with established policies and procedures while maintaining accurate records and providing support to hiring managers and candidates.

Under general supervision, the Employment Services Specialist in Employment Services supports the hiring process by efficiently managing human resources documents, coordinating recruitment efforts, overseeing new hire processing and entering data into systems. This role ensures compliance with established policies and procedures while maintaining accurate records and providing support to hiring managers and candidates.

• Manages the applicant tracking system (ATS) by screening applicants and maintaining applicant statuses.
• In the absence of the Agency Recruiter, refers qualified candidates to hiring managers through the ATS.
• Ensures vacancy announcements are accurate and up to date in the ATS, closing requisitions promptly when positions have been filled.
• Conducts initial reviews, screenings, and interviews for various positions.
• Assesses candidates against suitability criteria and provides contingency offers to those meeting requirements.
• Facilitates background checks, medical requisitions, and, as needed, reference checks for contingent candidates.
• Maintains communication with candidates during the pre‑employment process, providing updates and requesting additional documentation as needed.
• Coordinates and maintains reports and logs related to candidate statuses, ensuring compliance with workflow steps.
• Processes new hire paperwork in accordance with Policy 230.
• Ensures that all required new hire documents are requested within two (2) business days of receipt and that candidates are submitted for final approval within ten (10) business days after receiving complete documentation.
• Creates and extends employment offers consistent with job requirements and organizational policies.
• Achieves established recruitment and hiring goals within a designated time frame.
• Monitors progress towards goals and implements adjustments to strategies and workflows as needed to meet hiring objectives.
• Provides information and updates to the Agency Recruiter and Director of Recruitment & Employment Services to support metrics monitoring and ensures alignment with departmental recruitment targets.
• Provides assistance to hiring managers on the use of the applicant tracking system, resolving inquiries related to candidate statuses or system functions.
• Responds to and resolves employee and employment related questions within the scope of Employment Services.
• Performs other related tasks as assigned, including supporting the internship program and contributing to departmental objectives.

• A high school diploma and administrative experience. A bachelor's degree may be substituted or the required work experience.
• Must have working knowledge of human resources laws, regulations, policies and procedures relevant to the area of employment.
• Ability to exercise judgment and discretion.
• Ability to establish and maintain effective working relationships.
• Ability to interpret and apply laws, regulations, policies and procedures.
• Ability to communicate effectively.
• A Human Resources certification from an accredited body is preferred.
• This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice.
• Must be able to remain in a stationary position for extended periods of time and have mobile dexterity to utilize office equipment with the ability to lift up to 25 pounds.

• A high school diploma and two (2) years of administrative, clerical, or human resources experience.

• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as Ticketat Work and We Save

Applications are incomplete if you fail to answer all supplemental questions, education, and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date. If selected for a position requiring a degree, you will be asked to provide a certified transcript. Prior to an offer of employment, a background investigation will be conducted that may include but is not limited to, criminal records, driver's license, and child abuse registry.

Additionally, a medical…