Senior Human Resources Generalist

DCM Services is expanding and opening a new location in Columbia, SC
. In this role, you will help build the people and operational foundation for the site while owning end-to-end HR processes and serving as a central point of support for employees. Reporting to the Director of Human Resources
, you will also oversee day-to-day office operations as the team scales.

This Senior Human Resources Generalist position manages the full employee lifecycle, from recruiting and onboarding through engagement, employee relations, compliance, and offboarding. You will lead key HR programs and help ensure documentation and records remain audit-ready, while also supporting the practical operations of the Columbia office.

• Support full-cycle recruiting for assigned roles, including hiring manager intake, sourcing, screening, interview coordination, and offers.
• Build an onboarding process from the ground up, including pre-start check-ins, paperwork, and setup of new hire systems.
• Serve as the main point of contact for new hires from offer acceptance through their first weeks.
• Oversee timely, compliant completion of I-9 verification
  , background checks, drug screening, and fingerprinting.
• Maintain and optimize ATS/HRIS
  .
• Design, run, and analyze new hire and exit surveys
  , and present trends and recommendations to HR leadership.
• Identify retention risks and recommend proactive solutions.
• Support recognition programs
  , engagement initiatives, and culture-focused communications.
• Advise managers and employees on HR policies and workplace concerns.
• Lead or support investigations
  , conflict resolution, and performance improvement plans.
• Ensure compliance with employment laws including FMLA, ADA, EEO, FLSA
  , and workers’ compensation
  , maintaining audit-ready personnel records.
• Maintain the employee handbook
  , policies, and SOPs.
• Support performance management cycles and benefits administration, including open enrollment
  .
• Track HR metrics such as turnover
  , time-to-fill
  , and engagement
  .
• Mentor HR Coordinators and junior team members.
• Create process flow charts, SOPs, and job aids for core HR workflows.
• Lead or contribute to projects including handbook updates, HRIS improvements, and policy rollouts.
• Serve as the main contact for daily office operations.
• Manage relationships with landlords, building management, and vendors, including janitorial, maintenance, security, and HVAC.
• Order and manage supplies, equipment, and vendor accounts.
• Plan workstation setup and seating for new hires with IT.
• Oversee safety and emergency preparedness, including fire drills and first aid supplies.
• Handle mail, deliveries, badge/key access, and occasional front-desk coverage.
• Plan company events and employee appreciation activities.
• Track the facilities budget and review invoices.

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent education and experience).
• 5+ years of progressive HR generalist experience, including full-cycle recruiting, employee relations, and compliance.
• Working knowledge of federal and state employment law:
  FMLA, ADA, EEO, FLSA
  , and workers’ compensation
  .
• Strong organizational and project management skills with the ability to juggle multiple priorities and stakeholders.
• Excellent written and verbal communication skills.
• Proficiency with HRIS/ATS platforms and experience writing clear process documentation.
• Sound judgment and attention to detail with confidential information, including I-9s
  , background checks, and employee relations matters.
• A warm, approachable, professional style and a real enthusiasm for the candidate and employee experience.

• ATS
• HRIS
• Paylocity

• Experience mentoring or leading junior HR staff.
• Paylocity experience.
• Experience with office operations, facilities, or vendor management.

• Location: Columbia, SC (onsite)
• Salary: USD 70,000 to 80,000 per year
• Minimum experience: 5 years