People & Culture Leader - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets.

You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

The People & Culture Leader for ISB translates ISB’s business strategy into a measurable people strategy driving organizational effectiveness, leadership capability, workforce planning and culture across a global, matrixed business unit. Combining strategic and operational dimensions, the leader acts as a true business partner to the ISB organization and a trusted advisor to its leaders. The role sits within DXC’s People & Culture organization reporting to the Chief People Officer and is dedicated to the ISB business unit.

It operates in a matrix: partnering day-to-day with the ISB leadership team on business and people priorities, while connecting into the wider P&C functions Talent Acquisition, Talent Development & Learning, Total Rewards, Employee Relations, People Analytics, and HR Operations/Centers of Excellence — to deliver a joined-up strategy for ISB.

Based in Charleston, South Carolina, with a hybrid work environment. We are open to candidates across the tri-county area — Berkeley, Charleston, and Dorchester counties.

• Define and own the end-to-end People & Culture strategy and roadmap for ISB, directly aligned to ISB’s commercial objectives and DXC’s enterprise people strategy.
• Act as trusted advisor to the President of ISB and senior leaders on organizational design, workforce strategy, succession, leadership effectiveness and change.
• Drive strategic workforce planning for a global, delivery-intensive business anticipating capability needs across software engineering, insurance domain and BPS operations, including the offshore/borderless workforce.

• Lead the day-to-day P&C agenda for ISB talent acquisition, onboarding, performance, compensation and incentive cycles, employee relations and retention ensuring consistent, compliant and high-quality execution globally.
• Deliver talent development, leadership coaching and succession programmes that strengthen the ISB leadership bench and critical insurance/technology capabilities.
• Own employee engagement and culture for ISB run listening mechanisms (e.g. eNPS/engagement surveys) and translate insight into measurable action plans.
• Lead organizational change, restructuring, and integration/M&A people activity (due diligence, transition and onboarding) with minimal disruption to delivery and client SLAs.
• Use people analytics to inform decisions, track the health of the organization, and demonstrate quantifiable P&C impact to business leaders.

• Manage the relationship with the President of ISB and key leaders as a strategic partner, bringing people considerations into business and investment decisions.
• Work closely with all functions within the P&C organization Talent Acquisition, Talent Development, Total Rewards, Employee Relations, People Analytics and HR Operations to drive the overall P&C strategy for ISB and mobilize Center's of Excellence behind ISB priorities.
• Partner across geographies and functions (Finance, Legal, Delivery, Operations) to ensure people plans are commercially grounded, compliant and executable globally.