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Client Technologies Technician - Entry
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2025-12-31
Listing for:
MFM Jobs
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
Desktop Support, IT Support
Job Description & How to Apply Below
» » Client Technologies Technician – Entry Location Columbia , South Carolina### Description Configures and installs software for IT users' desktops and laptops. Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. Maintains desktop software and hardware; supports mobile workforce. Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
Troubleshoots problems using scripts and checklists as guides. Escalates to Tier 3 support when necessary. Documents problems and resolutions. May perform end-user training. Strong customer service skills are important in this position. Participates in the testing and evaluation of new desktop packages and implements prototypes. May require an associate's degree in a related area and 0-1 years of experience in the field or in a related area.
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