Analyst, Technology

TALENT Software Services provided pay range

This range is provided by TALENT Software Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$55.00/hr - $57.26/hr

Description: Maintain a portfolio of one or more hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and/or product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.

• 40% - Perform technical interviews and analysis with vendors and/or stakeholders to develop and track road maps and life cycles for hardware, software, products, and/or processes. Schedule regular meetings, calls, or site visits. Review upcoming activities and stay current on all factors impacting lifecycle.
• 40% - Facilitate development, implementation, and maintenance of best practices, policies, standards, and desktop procedures used by operational units for each technology or product.
• 20% - Establish and maintain effective working relationships with vendors, operations, architecture, and management staff.

• Knowledge of a variety of information technology products and solutions.
• Excellent research, customer service, verbal and written communication, and presentation skills.
• Strong attention to detail and good judgment.
• Ability to work and communicate effectively with all levels of the IT organization.

• 4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported.
• 1 Year directly supporting the technology(s), product(s), and/or processes (may be concurrent).
• Bachelor's degree in Computer Science, Information Systems, or related field OR 4 years job‑related experience OR 2 years job‑related experience + Associate's degree in CS/IT.

• Entra
• Active Directory
• Okta
• RSA
• Secret Server
• Windows Server Administration

• Quest (RMAD)
• Venafi
• User Lock
• ADHQ
• Scripting in Power Shell and/or Python

Day-to-Day: Operational role focused on supporting the technologies listed above. Responsibilities include collaborating with the team on tool upgrades and configuration changes to maintain security and compliance. Heavy focus on customer requests and issue resolution.

Not looking for: Architect/design-level candidates who have been removed from hands‑on work.

• Team of nine talented engineers.
• Work includes Medicare HVA, numerous SSO integrations, and major application/agent upgrades.
• Culture is collaborative, customer‑oriented, values strong troubleshooting skills and actionable feedback.

Mid‑Senior level

Full-time

Other

IT Services and IT Consulting