Sr Analyst System Testing

Responsibilities and Duties

• Provide service for multiple clients, including onsite service where needed.
• Make recommendations to clients on how to improve testing activities and operational workflows.
• Perform quality checks across various IT functions to ensure that quality standards, procedures, and methodologies are being followed.
• Lead application testing analysis (40% of time): develop test plans, cases, scenarios, and matrices; attend sessions with customers; plan and assign projects to team members; complete reports and develop processes.
• Create test cases, execute testing, and document results (30% of time); define and analyze quality assurance metrics such as defect counts, test results, and test status; lead process improvement initiatives.
• Facilitate and lead meetings with customers to understand and resolve technical issues; mentor and guide testing staff (30% of time).

• Strong analysis skills.
• Skill in testing data creation and manipulation.
• Thorough understanding of data processing terminology, operations, and architecture utilized in debugging application/environmental problems.
• Skill in negotiation and/or influencing business or technical partners.
• Ability to write complex test cases/scripts.
• Excellent communication skills.
• Ability to document complex problems and assist in their resolution.
• Ability to understand functional connections between applications.
• Ability to utilize test requirements, specifications, diagrams, logic functions, etc.

• Bachelor's degree in Computer Science, Information Technology, or other job‑related degree; OR 4 years of job‑related work experience; OR 2 years of job‑related experience plus an associate’s degree.
• 7 years of IT experience, including developing test plans and/or test matrices.

• 3270 Sessions (Green Screens)
• Microsoft Products/Tools
• Quality Center
• Share Point
• Any Automation tools are nice to have.

Start Date:

12/22/2025
Estimated End Date: 11/27/2026
Hours Per Week: 40.00
Hours Per Day: 8.00

Partially Onsite – Remote Monday and Friday;
Onsite Tuesday, Wednesday, and Thursday. The team member may be requested to be onsite 100% as the business need dictates. Overtime as needed, travel between local buildings, weekends and off hours as needed.

Credit check required due to I/S role.

VS (Validation Service) Claims and Data Analytics Team (We support testing of work efforts/projects for all LOBs). Immediate Team – approx. 12 people;
Testing Department 69 people. We are working on numerous projects related to claims processing, onboarding new plans to services, and managed care work.