Customer Training Specialist

Overview

Employer Industry: Animal Health Technology

• Salary up to $61,800
• Opportunity for career advancement and growth within the organization
• Comprehensive benefits package including health, dental, and vision insurance
• Flexible work environment with the possibility of remote work
• Chance to make a positive impact on veterinary practices through training and support
• Supportive and collaborative team atmosphere

• Deliver technology training engagements from start to finish using prepared curriculum
• Conduct online training sessions covering system functionality and best practices for customers
• Collaborate closely with customers to ensure satisfaction and proficiency in technology solutions
• Document and track training activities and progress within the internal CRM/Project Management system
• Assist with technology solutions configurations and setup based on established procedures

• 4-year degree in a related discipline or equivalent experience in a customer-facing role
• Minimum 1 year of experience in a customer-facing role, preferably in customer training or support
• Proficiency with Microsoft O365 suite
• Experience with Salesforce, Service Now, Zen Desk, or similar tools preferred
• Strong organizational and project management skills

• Technology/SaaS experience preferred
• Experience leading presentations, public speaking, or classroom training for technology or software products
• Passion for creating and sharing best practices via reliable, repeatable content
• Veterinary industry knowledge a plus

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.