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CX Incident Response Analyst — Bug & Impact Champion
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-01-03
Listing for:
Coinbase
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading cryptocurrency platform in Columbia, SC, is seeking an Analyst for CX Incident Response to ensure seamless customer support. The ideal candidate is experienced in incident management with strong CRM skills and a passion for user empathy. Responsibilities include daily operations, stakeholder communication, and driving impactful changes based on customer feedback.
This role offers competitive pay and requires both in-person and remote participation.
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