Desktop Support Technician

* Desktop Support Technician
* OnSite | Full Time | Intermediate Level

* Position Overview
* We are seeking a skilled Desktop Support Technician to provide onsite technical support for a high visibility location with more than 200 users. This role requires strong troubleshooting abilities, excellent customer service, and the ability to work independently while supporting employees at all levels of the organization, including executive leadership. The ideal candidate has handson experience with workstation setup, device imaging, hardware repair, and enduser support.

* Key Responsibilities
* * Provide onsite support for desktops, laptops, and mobile devices, including configuration, imaging, troubleshooting, and hardware repair.

* Support a large user base in a fastpaced, high profile environment, ensuring reliable daily operations.

* Manage user accounts and access settings, including profile updates and security changes.

* Diagnose and resolve operating system and application issues.

* Document and track support requests in a ticketing system while meeting established service levels.

* Deliver professional, customer focused support to all levels of the organization, including leadership.

* Escalate complex issues appropriately and collaborate with technical teams to ensure timely resolution.

* Maintain clear communication, accurate documentation, and consistent followthrough on all assigned tasks.

* Perform physical support tasks such as lifting equipment (up to 30 lbs) and installing hardware onsite.

* Work independently while following established procedures, policies, and service expectations.

* Qualifications
* * High school diploma or equivalent; additional technical education preferred.

* Approximately 3 years of IT support or desktop support experience.

* Strong troubleshooting, communication, and customer service skills.

* Ability to work onsite fulltime and support a large, diverse user base.

* Ability to lift up to 30 lbs and perform handson technical tasks.

* Technical certifications are a plus.

* Job Type & Location
* This is a Contract position based out of Columbia, SC.

* Pay and Benefits
* The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

* Workplace Type
* This is a fully onsite position in Columbia,SC.

* Final date to receive applications
* This position is anticipated to close on Jan 12, 2026.
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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Preferred

Job Industries

• Other