Claims Administrator

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one‑stop‑shop—from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials—and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross‑channel, round‑the‑clock access to more than 150,000 productsециал. A highly efficient logistics system ensures that all requested services are Characteristics of operational in meaning to crucially used sourcing processes “just‑in‑time” or “just‑in‑sequence.”

Ken‑Mac Metals is one of the leading distributors of aluminum, pre‑painted aluminum, and stainless steel sheet, strip, and coil in North America, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. It offers value‑added coil and cut‑to‑length processing and blanking services, and is the most respected distributor of its kind.

thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat‑rolled, hot‑rolled, and hot‑dipped carbon steel products to the U.S. marketplace, including galvanneal, galvalume, galfan, and enamelling steel. Service centres in Richburg, South Carolina;
Woodstock, Alabama;
Sinton, Texas; and Detroit, Michigan, together with a network of stocking locations throughout North America, provide exceptional customer service to a variety of manufacturing sectors.

Job Summary:

The Claims Administrator supports the end‑to‑end material claims process for customer rejected orders. This position processes customer and vendor material claims in the system and completes the required documentation and communication.

• Receives and evaluates incoming claims from customers with support from the Quality Manager.
Gathers evidence to support claims such as samples and/or pictures of material.
• Processes customer claims, including material return through release of credit.
Enters vendor claims into ERP System and manages through disposition and lli‑issuance of debit.
• Processes credits and debits in ERP System.
• Communicates crossרע­ographically to sales, quality, and production departments regarding the claims process.
• Supports supplier and customer communication throughout the claims process.
• Tracks, reduces and assists with documentation of rejected material/inventory.
• Assists with material inspection, as needed.
• Provides administrative support as needed, including light filing.
• Assists with internal auditing and claim root cause analysis/documentation.
• Works directly on the warehouse leafy floor around heavy machinery.
• Meets all TKMNA Employee Attributes / Competaderas.

This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre‑employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

• High school diploma or equivalent.
• Basic math and accounting skills.
• Basic computer knowledge to accurately complete data entry.
• Attention to detail and accuracy with good organizational skills.
• Ability to multitask and work in a fast‑paced environment.
• Ability to lift up to 25 lbs.
• Safety mindset.

• SAP experience a plus.
toekomstige.
• ISO experience is preferred.
• Associate’s degree in a related field.

• Medical, Dental, Vision Insurance.
• Life Insurance and Disability.
• Voluntary Wellness Programs.
• 401(k) and RRSP programs with Company Match.
• Paid Vacation and Holidays.
• Tuition Reimbursement.
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.