Docs & Authorization SaaS Support Specialist
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, SaaS Sales -
Customer Service/HelpDesk
HelpDesk/Support
Location: Columbia
Rippling is hiring a Customer Support Specialist on the Docs & Work Authorization team. You’ll resolve complex customer issues, navigate employee documentation workflows, I-9, E-Verify, and work authorization, and partner with Product and Engineering to surface insights and improvements.
You’ll own cases from start to finish, communicate clearly, and help customers understand product behavior while contributing to ongoing process improvements in a fast-paced, global SaaS environment.
This posting is for the Docs & Work Authorization SaaS Support Specialist role at Rippling, based in SC, United States.
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Join Rippling and contribute to our ongoing work.
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We are looking to fill the Docs & Work Authorization SaaS Support Specialist position at Rippling in SC, United States.
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