Business Test Analyst

Why should you join the Blue Cross Blue Shield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts.

We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices, and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans.

Location:

This position is full-time (40-hours/week) Monday-Friday in a hybrid office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. It may be necessary, given the business need to work occasional overtime. Training for this role is onsite at 4101 Percival Road Columbia SC 29229. After the 6-week onsite training period, the role will be fully remote.

Sponsorship:
This position is not eligible for sponsorship now or in the future.

• Prepares and reviews test data and test matrices for system changes.
• Develops test matrices to accurately reflect changes and details expected outcome.
• Executes test cases and evaluates test results for errors.
• Reports problems through appropriate channels and suggests corrections for a successful implementation.
• Utilizes internal and external software necessary to support testing and development of skills.
• Researches and documents system problems and assists in their resolution.
• Reviews and completes various daily reports to ensure system is performing as expected.
• Prepares written reports and analysis, including recommendations pertaining to system functionality.
• Utilizes internal and external applications for technical research of system issues.
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
• In addition, assists customers and testers with issues that arise both in production and during testing.

• High School Diploma or equivalent

• 2 years of experience working in related processing support systems.

• Basic business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.
• Strong research and analytical skills.
• Attention to detail.

• Microsoft Office.

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Blue Cross Blue Shield of South Carolina and our subsidiary companies…