Digital Implementation Lead

Location: Columbia

## Digital Implementation Lead Apply:
Hybrid:
Columbia, South Carolina:
Full time:
Posted Today:
End Date:
October 12, 2026 (2 days left to apply):
R1052569#
** Summary
* * Why should you join the Blue Cross Blue Shield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation’s leading administrators of government contracts.

We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!#
** Description
* *** Position

Purpose:

** We’re hiring a Digital Implementation Lead to join our Digital Experience team. You’ll work closely with the Senior Product Designer and others across Digital Experience to translate customer needs, business goals, and product strategy into innovative digital solutions. You’ll lead solution research, help shape solution design in partnership with our technical team, and carry initiatives through implementation and launch.

As initiatives move into delivery, you’ll manage project priorities, timelines, risks, dependencies, testing, and cross-functional coordination. You’ll partner closely with business stakeholders, our technical team, vendors, and the broader Digital Experience team to ensure solutions are delivered on time, within scope, and in a way that stays true to the intended customer experience and business objectives.
*
* Location:

** This is a full-time hybrid (40-hour/week). Local candidates highly preferred.
** Sponsorship**:  This position is not eligible for sponsorship now or in the future.
** What You’ll Do**:
• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.

• Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems    
• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities    
• Validate the business need for solutions to business problems and process improvements.

• Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.

• Provide input on the business direction for system changes.

• Mentor less experienced business systems analysts.
** To Qualify For This Position, You’ll Need The Following:
**** Required Education*
* • Bachelor's degree in a job-related field
** OR,*
* • An additional 4 years of job-related work experience
** OR,*
* • Associate's degree and an additional 2 years of job-related work experience.
** Required Work Experience**:
• 6 years of IT business analysis experience.
** Required

Skills and Abilities:

*
* • Demonstrated expertise in the concepts of the supported business unit.

• Demonstrated knowledge of standard industry practices and procedures for the business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
• Able to influence and negotiate solutions to business problems. Strong teamwork and interpersonal skills.
• Understands how IT…