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Service Desk Lead — On-Site IT Support

Job in Air Base Heights, Florence County, South Carolina, USA
Listing for: Akima
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 105000 USD Yearly USD 85000.00 105000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Lead — 24/7 On-Site IT Support
Location: Air Base Heights

Akima Systems Engineering (ASE) seeks a Service Desk Administrator for on-site work at Shaw Air Force Base in Sumter, SC. You will provide front-line IT support for computer, printer, and network issues, coordinate with AESMP, Active Directory, and DEPO services, and ensure ticket lifecycle from intake to closure aligns with USARCENT G-6 SLAs.

The role requires a DoD 8140-verified credential, SECRET clearance, and at least 3 years in IT with 1 year in a lead or supervisory Service Desk position.

Our organisation is growing, and we are hiring a Service Desk Lead — 24/7 On-Site IT Support in Air Base Heights, SC, United States.

We have an opening for a Service Desk Lead — 24/7 On-Site IT Support in Air Base Heights, SC, United States within Management & Operations, IT & Technology.

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