Senior Engineer, Reliability

Location: Fort Mill

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Senior Engineer, Observability and Platform Stability is responsible for ensuring the reliability, availability, and performance of observability platforms and associated applications. This role supports application health and performance through monitoring, incident response, platform maintenance, automation, and operational excellence initiatives. The position partners closely with Platform Engineering, Dev Ops, Operations, Incident Management, and application teams to improve platform stability, support production environments, mature CI/CD processes, and enhance observability capabilities across the enterprise.

Responsibilities:

Partner with Product Owners and engineering teams to provide operational support and release execution for technology initiatives.

Validate operational readiness for platform changes, including rollback plans, runbooks, integration requirements, and support transitions.

Maintain platform stability during technology transformations and production deployments.

Support platform ownership transitions and operational readiness activities across globally distributed teams.

Troubleshoot platform and application issues to restore service and minimize business impact.

Serve as an escalation point for complex production incidents and operational challenges.

Participate in incident triage, root cause analysis, corrective action planning, and resolution activities.

Partner with engineering teams to implement permanent solutions that reduce recurring production issues.

Support mission-critical environments by ensuring timely incident resolution and operational continuity.

Perform platform health reviews, configuration assessments, and performance evaluations to identify operational risks.

Execute reliability initiatives focused on improving recovery times, reducing incident recurrence, and minimizing change-related defects.

Validate vendor releases, hotfixes, and configuration updates prior to production deployment.

Collaborate with observability and analytics teams to improve monitoring, alerting, and issue detection capabilities.

Execute platform changes through established SDLC, change management, and release management processes.

Partner with Platform Engineering, Dev Ops, Quality Engineering, and Scrum teams to enhance release and deployment practices.

Support adoption of source control, environment separation, release automation, and CI/CD capabilities.

Ensure technology solutions are testable, deployable, and operationally supported before and after production implementation.

Maintain runbooks, support documentation, configuration records, incident playbooks, and release procedures.

Document incident findings, lessons learned, and process improvements.

Contribute to repeatable, scalable operational processes and continuous improvement initiatives.

What are we looking for?

We seek professionals who pursue greatness, act with integrity, are driven to help our clients succeed, win together, and create and share joy. The ideal candidate brings strong experience supporting observability platforms, production operations, site reliability engineering practices, incident management, and platform stability initiatives. Success in this role requires collaboration across technology teams, a commitment to operational excellence, and a focus on delivering reliable and scalable platform services.

Requirements:

Bachelor’s degree in…