Service Desk Specialist
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-10-17
Listing for:
Focused HR Solutions, LLC
Seasonal/Temporary
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Location: Columbia
Job Description This job is 50% on-site in Columbia, SC
Our direct client has an opening for an IT SERVICE DESK 10955-1
- To assist the Site Support Manager and Operations Director with projects affecting the end user population and devices.
- To diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications.
- To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
- To accurately record, update and document requests using the IT service desk system.
- To install and configure new IT equipment.
- To resolve incidents and upgrade different types of software and hardware.
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
IT service desk.
Additional
Skills:
IT SERVICE DESK
- Ability to diagnose and troubleshoot computer and network problems.
- Desktop/server support.
- PC setup, config, & deployment.
- Microsoft (MS) office installation.
- MS office 365.
- Proficiency configuring and troubleshooting windows operating systems. (Candidate must be able to communicate clearly with the agency technical teams, project staff, and the user community.
- Ability to diagnose and troubleshoot computer and network problems Yes 1 Intermediate Within 6 Months 1 - 2 Years.
- Service Desk Yes 1 Intermediate Within 6 Months 1 - 2 Years.
- PC Setup, Config, & Deployment Yes 1 Intermediate Within 6 Months 1 - 2 Years.
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