Systems Engineer

Are you looking to expand your skills in the OnBase world? Would you like your employer to help you grow your certifications within OnBase, develop into an even better consultant, help customers find more efficiencies through ECM software...then Key Mark wants to hear from you!

work closely with Key Mark project resources and the Customer to fully understand the customer requirements and develop advanced OnBase solutions with the goal of delivering the highest quality, most cost-effective solution in a timely manner. These solutions will primarily be centered on installing, configuring, and customizing one to many complex modules of Hyland’s OnBase product. The Senior Engineer may be called upon to deliver a custom development solution to integrate with existing customer Line of Business applications.

They will also be asked to lead or assist in discovery, training, solution documentation and support services tasks.

• Consult with Customer resources regarding solution and software options based on functional requirements provided during discovery and engineering phases, offering guidance toward the optimal solution
• Develop system design and specification documents, administrative documentation, and/or user documentation as needed
• Install, configure and integrate the solution into the Customer environment according to engineering specifications
• Custom development of supporting applications and integrations using a variety of tools
• Handle technical and customer issues as they arise during implementations, escalating issues to other technical, business, or vendor resources as necessary
• Interact closely with other Operations departments during project implementation phases
• Assist with troubleshooting and resolution of support issues as needed
• Provide training during an OnBase installation and on-going support once completed
• Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques as needed

Bachelor’s degree in Computer Science, Engineering, or equivalent experience highly preferred. Commensurate experience in lieu of degree might be considered.

• Understanding the various API’s available, being able to choose the appropriate one, and effectively implementing the required integration. A significant background in some programming language is expected (VB, C#, etc), C# preferred.
• Understanding data modeling, User Interface, and application design concepts
• Understanding WV/WF integration requirements for automation and customization of the WV application.
• Strong comprehension and experience with deploying relational databases and a working knowledge of T-SQL or similar database language.

• Activities include sizing and creating the database and disk groups, configuring the Document Types, keywords, import processes, users and security, custom queries, etc.
• Familiar modules should include Document Imaging, DIP, COLD, Email integration, Document Retention, etc. This area also includes supporting client installs (thick, Unity, and web client – along with the Web/Application Server.)

• Activities include ensuring server is installed with IIS and appropriate .Net Framework.

• Designing and implementing one or more OnBase Life Cycles to support required business process automation for the customer.
• Advanced understanding of OnBase documents, keywords, rules, actions, and how these are used to form a logical process flow.

• Developing applications and/or integrations using the most appropriate development environment for the…