IT​/OT Infrastructure Architect

IT/OT Infrastructure Architect New-Indy Container board (NICB) is a privately owned manufacturer and supplier of container board and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard.

NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.

Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Infrastructure Architect to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges and enjoy bridging hands-on engineering with technical leadership, we'd love to hear from you!

Job Description:

This role combines hands-on engineering with architectural oversight, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America.

The ideal candidate will directly perform and lead complex infrastructure work, coordinate projects, provide technical direction, and mentor team members. This is a hands-on technical leadership role focused on designing, implementing, troubleshooting, and continuously improving infrastructure solutions across NICB’s enterprise IT and OT environments.

Key responsibilities:

IT Networking (30%), End-User Compute (30%), Technical Leadership (25%), and Server Management, including backup and recovery (15%).Required Skills &

Qualifications:

Networking & Connectivity (30%):
Advanced design, implementation, and troubleshooting of core enterprise networks, including 1–100

Gbps Ethernet, routing/switching, firewalls, and SD-WANEnd-User Technology & Modern Workplace (30%):
Expertise in modern endpoint management (Microsoft Intune, Windows Autopilot, Entra /M365), endpoint security, group policies, patching, and automated application deployment

Technical Leadership & Strategy (25%): 12+ years architecting enterprise infrastructure; proven experience leading cross-functional teams, driving multi-site initiatives, and communicating complex technical concepts to executive leadership

Server & Storage Infrastructure (15%):
Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware (e.g. Dell/HPE), SAN/NAS storage (e.g. Dell Power Store/Power Max, HPE Nimble), and backup/DRHighly-Preferred Skills &

Qualifications:

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning

Experience with in or supporting 24/7 manufacturing environments

Nice-to-Have Skills &

Qualifications:

Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience

Familiarity with fundamental principles of ITIL, especially change management/MOC processes

Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles

Experience with hyperconverged infrastructure (e.g., VxRail, Simpli Vity)
Work Conditions:40-hour on-site workweek; emergency call-in availability for 24-hour production environment

Ability to lift 30 lbs. unassisted

On average, 25% travel may be required for offsite software and system integration efforts

Learn more about New-Indy at  or follow us on Linked In.Ready to make an impact? Apply today. We look forward to hearing from you!