IT​/OT Senior Systems Engineer

ITOT Senior Systems Engineer New-Indy Container board (NICB) is a privately owned manufacturer and supplier of container board and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard.

NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.

Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges, we'd love to hear from you!

Job Description:

This role has a keen focus on server management, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The ideal candidate will directly perform complex infrastructure work, provide technical analysis and support and operate as a subject matter expert for systems management.

Key responsibilities:

Server Management (75%) including backup and recovery, IT Networking (25%).Required Skills &

Qualifications:

Minimum of 7+ years of Server Management and IT Networking experience

Advanced architecture, deployment, and management of mission-critical compute platforms (VMware ESXi/vCenter required) engineered for continuous 24/7/365 operational availability and zero-downtime maintenance windows

Expert-level hands-on management of enterprise rack/blade hardware (e.g. Dell Power Edge, HPE Pro Liant) and SAN/NAS storage architectures (e.g., Dell Power Store/Power Max, HPE Nimble, Pure Storage)
Design, maintenance, and testing of enterprise backup solutions (e.g., Rubrik, Veeam or Cohesity), including air-gapped backups, immutable storage, and rapid operational recovery plans to recover plant systems for hardware failure or cyber incident

Implementation and maintenance of hyperconverged infrastructure (HCI) and ruggedized edge compute nodes deployed in plant/field environments

Knowledge of core storage networks (specifically 1–100

Gbps Ethernet, layer 2/3 switching, routing, VLANs)
Understanding of the Purdue model and experience operating segmented networks to protect critical operational technology assets

Highly-Preferred Skills &

Qualifications:

10+ years of Server Management and IT Networking experience

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning

Experience with in or supporting 24/7 manufacturing environments

Experience with hyperconverged infrastructure (e.g., VxRail, Simpli Vity)
Active Directory, Group Policy, and Microsoft 365 administration

Nice-to-Have Skills &

Qualifications:

Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience

Familiarity with fundamental principles of ITIL, especially change management/MOC processes

Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles

Experience with patching processes

Root-cause analysis: resolves underlying problems, not just symptoms

Work Conditions:40-hour on-site workweek; emergency call-in availability for 24-hour production environment

Ability to lift 30 lbs. unassisted

On average, 25% travel may be required for offsite software and system integration efforts

Learn more about New-Indy at  or follow us on Linked In.Ready to make an impact? Apply today. We look forward to hearing from you!