Network Administrator

The Department of Administration's Office of Technology and Information Services is seeking a Network Administrator to join our team. The Department of Administration's Office of Technology and Information Services (OTIS) is the state’s central provider of IT services to state government agencies. OTIS oversees the state’s federated model for implementing, enhancing, and protecting information technology (IT) resources and the utilization of IT shared services across agencies.

In this role, you will ensure basic and advanced technical solutions are provided to customers/users technology designs, installations, modifications and troubleshooting requests while adhering to agency and state policies.

This position is on-site in Columbia, SC.

• Using industry best practices, install, configure and troubleshoot network devices and their operating systems to ensure quality IT services are delivered to state and local governments.
• Document all changes to the LAN/MAN/WAN using spreadsheets and Visio so other team members will have an up-to-date picture of the network.
• Monitor network performance and utilization with available tools to ensure that the network remains healthy and fully functional.
• Utilize test environments, when possible, to evaluate and test new network configurations or hardware so that the network can be improved with no adverse impact to customers.
• Maintain and utilize for troubleshooting and monitoring, the services, applications and operating systems, Solar Winds, syslogs, Cisco ISE and wireless control systems that support network activities.
• Configure, and maintain NAC solutions (e.g., Cisco ISE, Meraki Secure Access Manager, Aruba Clear Pass, MS NPS Server or equivalent).
• Participate in available training as offered, including vendor updates, webinars or online tutorials.
• Perform other duties as required.

• A bachelor's degree (or higher) in Information Technology, Computer Science, or related field; an associate degree in Information Technology, Computer Science, or related field and two (2) years' relevant experience (i.e., wide area network (WAN) and local area network (LAN) design, installation, configuration, administration, maintenance, optimization, etc.).
• Relevant experience may be substituted for the degree on a year-for-year basis.

• Knowledge of LAN, WAN and MAN; data transport such as MPLS and Metro Ethernet; routing protocols such as OSPF; TCP/IP; VLANs; 802.1q trunking;
  VoIP design and support; wireless networking; network monitoring tools such as Solar Winds;
• Familiarity with network access control (NAC), using Cisco ISE, Aruba Clear Pass or similar NAC platforms; security standards such as those published by NIST; and compliance requirements such as PCI and HIPAA.
• Skilled in working on large, complex networks with routers/switches/encryption devices, managing multiple connections to service providers, and managing multiple projects at the same time.
• Ability to communicate effectively utilizing both verbal and written methods and working multiple tasks with competing priorities.
• Must be able to obtain/maintain compliance certifications and training as required.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position requires on-call shifts and call back.
• Position required to report to work during emergency situations and hazardous weather events.
• This position may require the employee to work from a remote location beyond the standard 37.5 hours/week and could include working nights, weekends, and holidays.
• Must have a valid class D driver's license. Must maintain an up- to- date Defensive Driving Certificate.
• Position may require work…