Director of CRM Technology

Posting Details

Logo | Posting Number | STA
00838PO26

Job Family | Information Technology

Job Function | IT Business Systems Analysis

USC Market Title | IT Business Analysis Manager

Link to USC Market Title | (Use the "Apply for this Job" box below)./133273

Job Level | P3 - Professional

Business Title (Internal Title) | Director of CRM Technology

Campus | Columbia

Work County | Richland

College/Division | Division of Academic Affairs and Provost

Department | PROV Graduate School

State Pay Range | T07

USC Market Range | MRK - $86,515 $ 110,307 $ 134,098

Anticipated Hiring Range | Salary commensurate with qualifications

Location of Vacancy |

Part/Full Time | Full Time

Hours per Week | 37.5

Work Schedule | Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.

Basis | 12 months

Job Search Category | Information Technology

About University of South Carolina | From the Upstate to the Low country, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort.

In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at  Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Advertised Job Summary | This role provides leadership and guidance on the technological infrastructure and systems essential for leveraging CRM functionality to achieve the university’s graduate enrollment goals and support the integrations with other graduate admissions applications across campus as well as with Banner, USC’s student information system. The position oversees the role-based authorization, onboarding, and training of employees in their use of enterprise student systems including but not limited to Banner, Degree Works, Data warehouse, and BDMS

Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials |

Preferred Qualifications | Experience with enrollment management CRMs (constituent…