Digital and Web Project Manager

Cyberwoven is a full-service Web, Branding and Marketing firm. Our team of 50+ marketers, designers, and developers create user experiences that are unique, intuitive, and seamlessly connected with the marketing and operating strategies of our clients.

This is aHYBRIDposition, with a requirement of 50% in office time in Columbia, South Carolina. If you apply for this position and are not currently living in the Columbia Metropolitan area, we will take that to indicate that you will move to be able to meet the hybrid requirements of the position.

Who are we looking for?

• A digital marketing professional with a positive attitude to join our Client Services team as a Digital Account Manager.
• Education & Experience Requirements:
  Bachelor’s degree, 3+ years of web-related account management, communications and/or marketing experience in an agency environment working with large scale accounts. Digital Project/Account Management experience preferred.
• An individual who thrives on creating business impact, understanding client goals and synthesizing multiple inputs into a cohesive strategy.
• The work moves fast, so organization and excellent time-management skills are a must.
• Our quality standards are high, which requires strong attention to detail as well as the ability to stay focused on clients’ long-term strategic goals.
• Interest in and knowledge of the web, web-related technologies, and digital marketing principles are a plus.
• Proven experience in brand management, and/or marketing strategy/consulting.
• Proven experience in relationship management.
• Proven ability to function successfully within a team environment and to build consensus across multiple teams.
• Strong writing skills are a must.

What will you do?

As a Digital Account Manager, you will support in achieving our clients’ goals from strategy to tactical execution:

• Partnering with clients to develop and articulate a long-term strategy that utilizes digital capabilities to create business impact.
• Leveraging your understanding of client needs and internal subject matter experts to identify opportunities that deliver value to both the client and Cyberwoven.
• Managing multiple accounts and demonstrating a mastery of account management including budgeting, billing and resource allocation ensuring effective financial management and profitability of the account.
• Collaborating across teams to work towards client business objectives.
• Supervising/Managing all your clients’ service and project work, closely monitoring quality, scope, budget, and timeline.
• Providing your clients with timely support and issue management as well as strategic guidance regarding work planning and prioritization. Setting and managing clear internal and external expectations.

What are the perks?

From cultural centers to banks, our 100+ clients give you the opportunity to create impact across an exciting range of industries. Pursue your personal and professional development through paid professional development leave and training opportunities. Contribute to our community (internal and external) through year-round office events and company-sponsored volunteer opportunities with local non‑profits. Be a member of a growing firm on historic Main Street in a modern, open office with casual dress code and a commitment to work-life balance.

Additional benefits include:

• Health insurance
• Voluntary dental, vision, short-term disability, long-term disability and life insurance
• 401k plan with a company match of up to 5%