QA Manager

The QA Manager leads the site Quality Assurance function and maintains the effective execution and continuous improvement of ACS Manufacturing’s Quality Management System (QMS). Reporting to the Corporate Director of Quality, this position works across departments and; as needed, across ACS locations to ensure products, processes, inspections, and records meet customer, internal, regulatory, certification, and ISO 9001 requirements. The QA Manager provides day-to-day leadership to QA personnel, supports production and customer requirements, and drives timely investigation and resolution of quality concerns.

• Ensure site execution of the corporate QMS that conforms to customer, internal, ISO 9001, product-certification, and applicable regulatory requirements.
• Maintain and improve company quality procedures, standards, specifications, work instructions, forms, and records.
• Ensure that site inspection records are timely and complete.
• Maintain and improve inspection and test procedures, acceptance criteria, and associated quality records.
• Maintain the site measurement equipment calibration program and related records.
• Administer site processes for nonconforming material and material discrepancies, including identification, control, documentation, review, and disposition.
• Support compliance with applicable product requirements and certifications, including UL, Intertek, and similar certifications and/or regulatory entities.

• Lead, coach, and develop the Quality Inspector team; establish expectations, assign work, monitor results, and maintain appropriate departmental documentation.
• Conduct performance evaluations and address performance or conduct concerns in coordination with Human Resources and leadership.
• Participate in recruiting, selection, onboarding, training, corrective action, promotion, and separation decisions in accordance with established approval processes.
• Develop and deliver training on QA functions, quality principles, the corporate QMS, ISO 9001, problem solving, and continuous improvement methods.
• Perform inspections when QA staff are unavailable during extended or critical periods.
• Promote and recognize quality achievements and measurable performance improvements.

• Monitor, measure, and review internal processes that affect product quality and QMS performance.
• Translate customer specifications and requirements into effective inspection and quality‑control processes.
• Analyze quality data and publish accurate, timely reports against established standards, objectives, and goals.
• Support robust, error‑resistant production processes and the development of a lean manufacturing culture.
• Lead or participate in continuous improvement initiatives and facilitate sustainable QMS and process changes.

• Audit and inspect supplier‑provided or customer‑provided materials, as required, to verify quality, form, fit, function, and conformance before use.
• Investigate manufacturing quality concerns and develop practical solutions in cooperation with Manufacturing, Engineering, and other departments.
• Support the investigation, documentation, implementation, and verification of site corrective actions.
• Investigate and resolve customer quality issues and complaints through structured problem solving and documented follow‑up.

• Remain informed of customer changes and job‑specific requirements and communicate their quality implications to affected teams.
• Partner with Engineering, Scheduling, Project Management, Manufacturing, and other functions to plan…