Part - Time Leasing Consultant

Join to apply for the Part - Time Leasing Consultant role at University Partners

Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.

• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move‑in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.

• Perform a daily “marketing” inspection, including checking the model, the condition of the leasing path, and amenities areas; pick up trash while carrying a trash bag and sparkle kit.
• Answer all phone calls, emails, and voicemails that come in throughout the day.
• Inspect signage including bootlegs, banners, balloons, and brochures.
• Vacuum and clean clubroom as needed, if not performed by housekeeper.
• Prepare refreshments: cookies or restock candy, beverages, and coffee each morning; notify Community Manager when supplies are needed.
• Greet prospects, show apartments, and coordinate the leasing process; review applications and provide information to Assistant Community Manager for verification.
• Maintain Guest Cards and leasing notebook; follow up on all traffic with a Thank‑You email the same day as the visit and a phone call within 24 hours; review leads weekly to ensure complete notes.
• Enter prospect information into Entrata as directed; follow up with applicant to retrieve incomplete information.
• Forward completed lease file to Assistant Community Manager for review and approval; once approved, send copy to resident and file lease properly.
• Work with Maintenance Team to enter work orders into Entrata; provide follow‑up call if work cannot be completed within 24 hours; file work orders; notify Community Manager of problems.
• Complete renewal effort tasks as necessary.

• Archive inactive leads; keep Leads and Applicants in Entrata up to date.
• Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
• Complete audits of lease files and Entrata data as instructed.
• Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments.

• Assist Assistant Community Manager with roommate matching processes and communication.
• Communicate resident requests or issues to Assistant Manager and Maintenance Supervisor during the Turn process.
• Coordinate Move‑In process with new residents, including completing the lease packet at move‑in.
• Enter gate codes and distribute parking decals.
• Obtain utility hook‑up verification from resident; forward water submeter hook‑up sheet to Assistant Community Manager if the property is submetered.
• Confirm resident contact information & demographics in Entrata.

• Professional and enthusiastic demeanor from sales, leasing, marketing, and customer service experience.
• Positive attitude and effective communication of the apartment community’s benefits to students, parents, and university personnel.
• Excellent…