Manager in Training​/Restaurant Supervisor - Night Heron Grill

Manager in Training/ Restaurant Supervisor - Night Heron Grill

Job Description

Posted February 5, 2026 at 5:00 AM

Position Summary:

Reporting to the Restaurant Manager, the Supervisor acts as an ambassador on the floor and provides guests with welcoming and attentive care. Pay Rate:
Kiawah Island Golf Resort’s actual rate of pay for this position starts at $23.00 per hour.

• Associate degree, or equivalent life experience in a supervisory role, preferred.
• Minimum 21 years of age required; expected to mix and serve alcohol.
• Minimum of 2 years Food Service experience required, preferably server/bartender; 1 year of previous Supervisory/Management experience highly preferred.
• Minimum of 2 years Server/Bartender experience preferred.
• Point of Sales system (Info Genesis or other) experience preferred.
• Must be able to compute basic mathematical calculations.
• Basic understanding/knowledge of business financials is preferred.
• Ability to communicate in English with guests, coworkers, and management to their understanding is required.
• Must work both independently and in a team environment.
• Must be able to pass a background check.

• Ensure all guests have a memorable experience filled with hospitality and exceptional service.
• Be a problem-solver with a strong work ethic and prominent leadership skills.
• Prioritize guest satisfaction while maintaining efficient restaurant operations.
• Follow proper steps of service with efficiency and a sense of urgency.
• Lead with the goal of moving up in the management field.
• Continuously look for ways to lead and assist the team in striving for excellence.
• Be passionate about creation, training, and learning of beverages including cocktails, liquor, beer, and wine.
• Organize, communicate, and lead the team through a successful shift.
• Ensure each employee follows established side work guidelines to exact specifications.
• Maintain a positive work environment and adhere to the employee handbook rules and regulations.
• Rotate all food and drink products in stock; clean and maintain equipment properly.
• Maintain and strictly abide by state sanitation/health regulations and resort requirements.
• Meet all guest special requests.
• Contribute to the growth and success of the team.
• Perform well under pressure during high-volume shifts.
• Communicate effectively with front of house staff, management, and kitchen during service.
• Assist in conducting/leading staff and daily pre-shift meetings.
• Follow and support service commitment and core values.
• Assist in training and development of staff knowledge pertaining to food and beverage.
• Prioritize, organize, delegate work, and follow through with assigned tasks.
• Remain calm, think clearly, and resolve problems using good judgment in intense environments.
• Handle multiple tasks with professionalism.
• Keep a clean, neat, and organized workspace.
• Motivate staff and maintain a cohesive team; direct performance and follow up with corrections when needed.
• Use all senses to ensure quality standards are met at all times.
• Uphold the core values, policies, and procedures of the resort.
• Handle money accurately during transactions.
• Communicate professionally with guests when conflicts occur or expectations were not met, providing solutions to improve the guest experience.
• Maintain positive relationships with wine, beer, and liquor representatives.
• Demonstrate eagerness to continue learning and development.
• All other duties as assigned.

• Must be able to lift a minimum of 20 lbs. across short-medium distances.
• Must be able to stand for the entirety of the shift.
• Must be able to work on site due to daily needs of the job requirements.
• Must be able to reach, bend, lift, and carry trays, boxes, dishes, glassware, etc. as needed.

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking
• Medical, Dental, Vision, Short Term & Long Term Disability, Life…