Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store's security and overall shopping experience. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will mitigate theft and create a safe environment. You will engage with customers and associates consistently with our core values, providing a friendly greeting with eye contact and a smile.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.

• Are excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for the team.
• Are committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around them.

Come join our team – you’ll enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for benefits including medical coverage and a 401(k) plan, as well as paid time off and holidays.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour

Location: 302 Bush River Road, Columbia, SC 29210