Merchandise Operations Associate; MOA)
Listed on 2026-10-10
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Retail
Merchandising, Retail Associate/ Customer Service, Stocking, Retail & Store Manager
Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location.
WHAT YOU WILL DO:- Complete daily store operations and help direct leads and managers including:
- Merchandise handling, transfers, and processing of inbound / outbound freight
- Fulfillment, packing and shipping of online and store customer orders
- Complete necessary merchandise placements to ensure merchandise standards are followed
- Merchandise price changes and reticketing; signs and moves product once marked
- Reticketing, damages, mark out of stocks and related inventory control processes
- Responsible for back stocking, stockroom organization and maintenance
- Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
- Support with set-up and take down of in-store events and activations
- Follow all safety procedures on the dock and in all other work areas
- 1+ year of retail experience
- Demonstrate flexibility with competing tasks with a "win together" mentality
- Basic proficiency with MS Office Product Suite
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
- Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.
Benefits:- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
Salary Range $17.90 - $22.39
* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more.
In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
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