Parking Business Engagement Liaison

This position assists business owners; managers of both potential and existing businesses that are seeking permission to locate or expand in the City; and owners and managers of office space in all matters / dealings with the city and city departments regarding parking matters; partners with local businesses / organizations for event parking needs; assists owners of parking lots and garages with cooperative programs aimed at maximizing the use of those facilities;

and creates a business friendly environment and enhancing the City’s reputation related to embracing business activity and growth in a safe, friendly and supportive manner. The position works collaboratively with owners and management of parking facilities City wide to develop cooperative programs and programs aimed at maximizing the use of available facilities. In addition, this position supports the promotion and growth of Parking Services through marketing initiatives, public outreach, digital communication and development of informational materials.

The work is considered active in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: climbing, crouching, feeling, fingering, grasping, handling, hearing, kneeling, mental acuity, repetitive motion, speaking, standing, talking, visual acuity, and walking.

Work environment involves exposure to no known environmental hazards; and involves critical situations that require major decisions involving people, resources, and property.

• Acts as liaison between individuals or groups and the City’s departments responsible for business related functions, serving as a communicator or informal facilitator for parking matters;
• Assist in managing and updating Parking Services information on City websites and digital platforms to ensure accurate and accessible public information;
• Support the development and maintenance of Parking Services social media communication related to parking updates, programs, events, and public outreach;
• Coordinates with entrepreneurs and business creators to communicate information concerning parking programs, requirements, and available resources; and parking requirements;
• Works with local partner organizations such as the City Center Partnership, the Vista Guild and the Five Points Association to assist in economic development where parking is a key element;
• Serves as the day-to-day contact with business owners and others who are seeking parking information for existing, new and potential businesses;
• Monitors Business Growth and Development to identify challenges or trends that affect or could potentially affect the City of Columbia due to parking constraints; recommends creative ways in which to address these concerns;
• Makes appropriate recommendations for new or modified policies or practices which could maximize parking supply and to match demand with existing supply;
• Conducts fact-finding and research to understand parking challenges from multiple perspectives and develop effective solutions;
• Consults with City departments and division heads and stakeholders to develop cooperative strategies resolving parking-related concerns or complaints;
• Partners with local businesses and organizations to ensure exceptional service is provided with regard to parking needs;
• Provides support to the City’s Economic Development offices where parking is a critical element in attracting, developers, new business, and business investments to encourage location and expansion in the Columbia area;
• Leads the development and implementation of marketing and outreach initiatives to promote parking…