Territory Executive

Pager Duty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the Pager Duty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, Pager Duty is the industry standard for organizations scaling resilient, autonomous operations.

Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Pager Duty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of Pager Duty’s Operations Cloud. This is an exciting opportunity to accelerate Pager Duty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes.

The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios.

• Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions.

• Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement.

• Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.

• Champion the adoption of Pager Duty’s Operations Cloud to deliver tangible value and expand platform usage.

• Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.

• Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.

• 7+ years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software.

• Proven success in meeting or exceeding quota within a defined territory.

• Demonstrated ability to sell to and influence C-level executives and technical stakeholders.

• Proficiency using Salesforce (SFDC) for pipeline management and forecasting.

• Bachelor’s degree or equivalent experience.

• Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.

• Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level.

• Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals.

• Familiarity with Operations Cloud or Dev Ops environments.

• Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills.

Pager Duty operates a hybrid work model with offices () in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Islands, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance environments that drive accountability. Pager Duty has four key dimensions that define our Leadership Impact:
Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning…