Direct Care

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Full Time Awendaw, SC, US

22 days ago Requisition

Salary Range: $20.00 To $22.00 Hourly

About Windwood

Windwood Family Services provides help, hope, and healing for children and families through trauma-informed behavioral, educational, and therapeutic care. Our Psychiatric Residential Treatment Facility (PRTF) operates 24/7/365, delivering active, evidence-based treatment centered on safety, permanency, and successful reunification.

About Us

For 40 years, Windwood Family Services has provided help, hope, and healing to children and families in the Low country affected by abuse, neglect, or trauma. On our 110-acre farm in Awendaw, SC, we operate a Qualified Residential Treatment Program and a Psychiatric Residential Treatment Facility serving boys ages 6–16 — some in the custody of SC DSS following prior abuse or neglect, others facing behavioral challenges while still in their parents' care.

Alongside our residential programs, our Family Resource Connection and Preservation Services team works with families across the Charleston tri-county area to keep children safely at home whenever possible.

We believe every child holds strengths worth discovering, and that a structured, nature-based environment — paired with strong academics, clinical care, and genuine relationships — gives kids the chance to build self-esteem, coping skills, and a path toward a healthy, successful future. Our approach is family-driven, child-focused, strength-based, and culturally responsive, and it's carried out by a staff who show up every day committed to doing this work well.

Our Culture

Windwood is committed to:

• Trauma-informed, evidence-based care
• Diversity, equity, inclusion, and cultural respect
• Safety, ethical practice, and high-quality performance
• Collaboration, communication, and family-centered treatment

Job Purpose

Direct Care Workers provide day-to-day care, supervision, and behavioral support to residents in our residential treatment program. Working alongside the multidisciplinary mental health team, this role supports therapeutic interventions, monitors residents’ basic physical and emotional needs, and helps maintain a safe, structured, and therapeutic environment.

Successful candidates combine genuine compassion with firm, consistent boundaries. A background working with children, adolescents, or in other high-stress care environments is valued, along with a working understanding of trauma-informed care and mental health challenges.

Essential Duties and Responsibilities

• Fosters a safe, therapeutic environment by following all facility procedures, safety protocols, and professional boundaries.
• Monitors high-risk areas in accordance with agency policy; applies approved physical intervention (CPI restraint) techniques only as required to manage emergency safety situations.
• Models appropriate social, emotional, and life skills to help residents build independent-living competencies.
• Completes behavior and activity documentation in clear, behaviorally specific, and objective language, within required timelines and in accordance with agency policy.
• Builds trusting, supportive relationships with residents through consistency, fairness, and genuine concern for their wellbeing.
• Communicates and coordinates effectively with the multidisciplinary treatment team, supervisors, and co-workers to support each resident’s treatment plan.
• Reports safety concerns, incidents, and concerning staff behavior promptly, in keeping with the agency’s mandated-reporting and “see something, say something” culture.
• Performs other duties as assigned in support of program and agency…