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Customer Service Representative
Job in
South Charleston, Kanawha County, West Virginia, 25303, USA
Listed on 2026-01-12
Listing for:
Appian Infotech
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Title: Customer Service Sales Representative
Location: South Charleston, West Virginia, 25303 (100% onsite)
Pay: $12/hr - $15/hr
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products and services to customers
- Resolve customer complaints and issues with empathy and patience
- Document customer interactions and maintain accurate records
- Collaborate with cross-functional teams to identify and resolve customer issues
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and analytical skills
- Experience in a customer service or call center role is preferred
- Proficiency in Microsoft Office and customer service software
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