Clinical Pharmacy Tech II

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Responsible for securing patient data based upon comprehensive data elements, financial education/counseling, insurance verification, provision of clinical information for pre‑certification, authorization and third‑party claims management. Interviews patients for clinical, financial, and history information and arranges appropriate clinical care. A Clinical Pharmacy Technician will work independently gathering and submitting patient information with oversight of a pharmacist as needed. They will perform pharmacy‑related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care.

• High school diploma or equivalent.
• Must possess current licensure as required by the state board where services will be provided:
  - MD:
  Pharmacy Technician License or Pharmacy Technician Student Permit through Marylandականի Board of Pharmacy.
  - OH:
  Certified or Registered Pharmacy Technician License or Trainee License through Ohio Board of Pharmacy.
  - PA:
  Pharmacy Technician or Pharmacy Technician Trainee License through the Pennsylvania State Board of Pharmacy.
  - eq:
  Pharmacy Technician License or Trainee License through West Virginia Board of Pharmacy.
• Nationally Certified Pharmacy Technician through Pharmacy Technician Certification Board (PTCB) or National Health career Association (NHA). If applicant has two (2) or more years of pharmacy‑specific experience, must be obtained within 15 months of hire.
• Two (2) years of Pharmacy Technician or healthcare‑related experience.

• Associate’s degree or post‑high school education in a science field of study, or graduate of a pharmacy technician training program.

• Drafts and sends correspondence letters to referral sources when necessary.
• Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.
• Initiates refill/follow‑up calls and schedules delivery as needed.
• Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.
• Identifies all patients requiring pre‑certification or pre‑authorization at the time services are requested.
• Contacts insurance companies or employers to determine eligibility and benefits for requested services.
• Maintains patient records in a timely and complete manner.
• Assists the pharmacist with the process of filling and labeling prescriptions.
• Calculates initial measurements for compounds and maintains compound logs.
• Provides monographs and other required medication guides with each prescription.
• Maintains proper storage of medications (e.g., security, temperature‑controlled items, etc.).
• Demonstrates knowledge and skills necessary to communicate with patients of all ages per established age‑specific education standards.
• Works with coordinators and manager to develop and attain quarterly objectives.
• Maintains confidentiality according to policy when interacting with patients, physicians, families, co‑workers and the public regarding demographic/clinical/financial information.
• Communicates problems hindering workflow to management in a timely manner.
• Assists in the training of pharmacy technicians.
• Initiates charge anticipation calculations and accurately identifies anticipated charges.

• Involves walking and standing or sitting for long periods.
• Must be able to lift 30 pounds and push 50 pounds.
• Dexterity required to finger, handle, and reach.

The work environment is fast‑paced and requires use of computer and software applications. Employees must work accurately, efficiently, and safely.

• Ability to use computers and software applications efficiently.
• Knowle…