Lead Nutrition Services

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. The specific functions of a team leader include the following:
This hourly position (cook and/or dietetic assistant) performs hourly work, reviews call‑offs, follows procedures for calling in replacements, reorganizes tasks to cover vacancies, upholds policies of the department and WVUH including cash handling, ordering food and supplies, complete inventory, completes safety and sanitation quality checks, oversees training, prepares food and ensures daily departmental objectives are achieved, and serves as departmental representative in the absence of the supervisor.

• Valid Food Service Worker Permit (FSWP) from the local health department, surrounding counties, Serv Safe, or State Food Safety  prior to starting or obtain a Temporary FSWP no later than the first worked day and a permanent FSWP within 1 week of start date or the next available class.
• County Person-in-Charge (PIC) training within first 30 days or first available class (excluding Ohio, Mercer, and Kanawha County).

• County Person-in-Charge (PIC) training within first 30 days or first available class.

• Must have a valid Food Service Worker Permit (FSWP) issued by Serv Safe or an equivalent issuer prior to starting and maintain a valid FSWP throughout employment.

• One (1) year food service experience.

• High School Diploma or equivalent.
• Experience in area functioning as a lead.

• Ensures that products in assigned area meet department standards, including temperature monitoring, proper labeling, ingredient knowledge, and product appearance and taste. Foods received meet quality specifications.
• Checks patient trays to ensure all requested items are served and monitors accuracy of special diet menus; ensures standardized portions are followed.
• Follows all safety policies and ensures coworkers follow them, reports safety hazards and equipment failures in a timely manner, and enforces FDA food codes regarding labeling, dating, temperature documentation, stock rotation, hand washing, and glove changing.
• Ensures that all cleaning chemicals are used properly, sanitizing solutions are at proper strength, wiping cloths are stored, dish machines and pot and pan sinks maintain chemical strength, and all food service areas are kept clean.
• Follows system behavior standards and ensures coworkers provide exemplary customer service; addresses customer concerns and complaints in a timely manner and follows up with manager on service issues and suggestions for improvement.
• Reviews daily call‑off log and coordinates with manager on arrangements already made or begins making arrangements; completes additional tasks as needed to ensure department responsibilities are met; assigns catered events to available staff and may rearrange tasks to fairly distribute workload; demonstrates ability to effectively direct and coordinate team assignments as required.
• Works closely with management and staff in assigned area; communicates effectively with nursing and other facility personnel that contact Nutrition Services; serves as departmental contact in the absence of management; ensures main department phone line is answered at all times.
• Ensures that oldest products are utilized first to prevent waste; monitors food waste and recommends adjustments to production amounts to minimize waste; is aware of customers and surroundings to prevent loss or theft.
• Works with manager to plan training of new employees and cross‑training of current employees; either conducts training personally or oversees training by another staff member.
• Follows cooking assignments, including preparing, cooking, and serving food items for all patients or guests.
• Is thoroughly familiar and proficient with all task assignments of area where performing team leader responsibilities, including but not limited to…