Cashier, Retail
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Title
Cashier — Kroger Mountain View Foods
Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Cashier/Checker is visible, greeting, engaging and assisting customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle tender types including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
- Understand and adhere to company policy on cash shortages and/or overages and help control loss.
- Adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Support and participate in safety programs; identify unsafe conditions and notify management.
- Inspect equipment and notify appropriate department or store management of needed repairs.
- Create an environment that makes customers feel welcome and valued by answering questions about products sold in the department and store.
- Comply with all local, state and federal laws, and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflicts in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
Desired Previous Job
Experience:
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Apply today to become part of our Kroger family!
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and financial tools/coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement through Continuing Education programs.
- Growth opportunities through training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority level- Entry level
- Part-time
- Other
- Dairy Product Manufacturing
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