Front Desk Associate

Front Desk Associate

Liv Hospitality, LLC invites you to join our team as a Front Desk Associate at Double Tree by Hilton in Deadwood, SD. This role offers a rewarding career path filled with flexible scheduling, growth opportunities, and a wealth of employee benefits.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Hospitality

• Hilton Specific Travel Discounts
• Flexible Scheduling with Cross Training
• All You Can Eat Double Tree Cookies
• Food and Beverage Discounts
• Advancement Opportunities
• Backed by LIV Hospitality perks:

• Hotel Discounts at LIV properties
• Dining Deals at our outlets
• WaTiki® Waterpark Passes
• Starbucks Offers
• Juniper at Vertex Sky Bar Access
• AJ's Wicked Salon & Spa
• Gaming Benefits at Cadillac Jack's and Tin Lizzie Gaming Resort
• Sol Vibe Discounts

• Make room reservations and check guests in and out of the hotel.
• Issue room keys, pamphlets, discount cards, etc.
• Provide information to guests, answering inquiries about hotel and other services.
• Ensure confidentiality, security, and safety of hotel guests regarding Front Desk communications.
• Arrange transportation for guests.
• Compute bills, post charges, collect payment, and make change for guests.
• Run various reports – hand‑written and computer.
• Maintain cleanliness and neatness of the front desk and lobby area.
• Wear a uniform up to property standards and display a nametag at all times on property.
• Perform other duties assigned to meet business needs.

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front‑desk technical procedures (check‑in, check‑out, selling skills, computer operations, telephone operations, etc.).
• Strong communication and listening skills, and ability to work effectively with the public and staff.
• Working knowledge of MS Office required; hotel property management systems a plus.
• Proven ability to multi‑task in a high‑volume work setting with strong attention to detail and deadlines.
• Dependable with reliable transportation and ability to work a flexible schedule.
• Ability to stand for extended periods of time.

• Health, dental, vision, and life insurance.
• 401(k) plan with 3% match after one year of employment.
• Company‑wide discounts on hotel rooms and restaurants.
• Daily pay through Zay Zoon.

An equal‑opportunity employer.

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