Dining Room Lead - Mount Rushmore National Memorial

Job Summary:

This position oversees the Employee Dining Room (EDR) while assisting with training to Food & Beverage Attendants and ensuring standards and policies are followed. This position may also perform the duties of the Food & Beverage Attendant as needed.

• Position Type:
  Seasonal
• Season Dates:
  April 2026 - October 2026
• Pay: $17.70/hour
• Schedule:
  
  Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• On-site laundry facility, employee shuttle service, Wi‑Fi (limited bandwidth)
• Fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

• Oversees EDR ensuring food and cleanliness standards and policies are followed.
• Follow opening and closing checklists.
• Provides hands‑on training to new employees and assists in documenting employees’ knowledge of position and tasks.
• Provides feedback to Food & Beverage Management regarding meal selection and solicits employee feedback to improve the EDR experience.
• Perform Food & Beverage Attendant duties as needed, including but not limited to:
  • Taking guest and/or employee orders and properly process payment.
  • Maintaining assigned cashier drawer and following all cash handling and payment procedures.
  • Providing guest and/or employees with orders, including serving hot and cold beverages.
  • Ensuring service areas are clean, sanitized and properly stocked.
  • Ensuring dining areas are clear of any dirty dishes; trash has been properly disposed and surfaces have been sanitized.
  • Cleans floors, to include sweeping, mopping and vacuuming.
• Follow Company and departmental environmental and safety practices, policies, and procedures.
• Other duties as assigned.

• Previous food service experience is required or may substitute having demonstrated capability to perform responsibilities.
• Previous cash handling experience is strongly preferred.
• Ability to provide excellent guest service.
• Ability to train employees to set them up for success.
  
  Ability to work in a fast‑paced environment where tasks and priorities can change quickly and with little notice.
• Willing to “pitch‑in” and help the team with tasks.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

• Constantly stand, walk, handle, lift/carry up to 10 pounds, and push/pull up to 12 pounds.
• Frequently reaching outward, lifting/carrying 11‑50 pounds, and pushing/pulling 13‑40 pounds.
• Occasionally sit, reach above shoulder, climb, crawl, squat/kneel, bend, lift/carry 51‑100 pounds and above, and push/pull up to 41‑100 pounds.