Food Team Leader

If you have a fun, outgoing and energetic personality, and like meeting new and interesting people, we would love for you to join our team of extraordinary customer service representatives. Listen to Dillon’s testimonial for a better idea of what it’s like to be a part of the Coffee Cup team!

Location: Burbank, SD

Job :377

# of Openings:1

At Coffee Cup Travel Plazas,
our team is our most important guest.

If you're ready to take the next step in your career, enjoy leading by example, and thrive in a fast-paced environment, we'd love to have you on our team. As a Team Leader, you'll help coach team members, support daily operations, and ensure every guest receives outstanding service.

We offer competitive pay, meaningful benefits, and opportunities to build a rewarding career with a growing family-owned company.

• Weekly Pay
• 401(k) with Company Match
• Paid Time Off (PTO)
• Wage Increases Through Annual Merit Reviews
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team Recognition Rewards
• Free Birthday Meal
• 50% Shift Meal Discount
• Free Coffee & Fountain Drinks While Working
• Corporate Coaching for Personal & Professional Growth
• Years of Service Awards & Bonuses
• Scholarship Opportunities for Recent Graduates and Children of Team Members (select locations)

• Company Sponsored Health Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (Medical & Dependent Care)
• Short-Term Disability Coverage

Join a company where leadership is earned, teamwork matters, and every day brings new opportunities to grow.

The Travel Plaza Team Leader supports the daily operation of Food Service departments by leading team members, maintaining operational excellence, and delivering exceptional guest experiences. This hands-on leadership role works alongside the team to coach employees, solve problems, and ensure company standards are consistently met.

Food Service Team Leaders may begin in a specific concept such as Subway, Pizza Hut, Caribou Coffee, Cinnabon, or Deli
, while remaining available to assist in other food concepts as business needs require.

In the absence of management, Team Leaders help direct shift operations and ensure the team is prepared to deliver outstanding guest service.

This position requires a rotating schedule that includes days, afternoons, evenings, rotating weekends, overnight shifts as needed, and some holidays.

Lead daily operations during assigned shifts in the absence of management.

Delegate responsibilities and ensure work is completed efficiently.

Coach, mentor, and motivate team members while promoting a positive work environment.

Assist with shift coverage, employee breaks, and smooth shift transitions.

Lead by example through professionalism, accountability, and exceptional guest service.

Assist with opening and closing procedures for Food Service operations.

Ensure kiosks and work areas are clean, stocked, organized, and guest-ready.

Verify food preparation, temperature logs, cleaning procedures, and food safety standards are completed accurately.

Support merchandising, stocking, inventory control, and porter responsibilities throughout the store.

Cross-train and assist multiple departments based on business needs.

Complete cash handling and point-of-sale responsibilities accurately.

Perform additional duties as assigned.

Ensure every guest receives friendly, prompt, and knowledgeable service.

Resolve guest concerns professionally and efficiently.

Promote a welcoming environment for guests and…