Retail Associate - Mount Rushmore National Memorial

Join the Xanterra Travel Collection Retail team at Mount Rushmore National Memorial as a Retail Associate, providing friendly hospitality during the summer season (April 2026 – October 2026).

Live, work, explore as part of our retail team in the beautiful Black Hills region of South Dakota. The park operates year‑round retail shops and dining outlets, and every team member is a proud steward of the park.

The Retail Associate assists guests as they shop, greeting them, answering questions about merchandise, and following procedures to capture sales and payments.

• Position Type:
  Seasonal
• Season Dates:
  April 2026 – October 2026
• Pay: $14.25/hour
• Schedule:
  
  Typical 40 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community that works hard, shares a passion for the environment, and creates memorable experiences for guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore.

• Employee housing (dormitory‑style or RV site) and on‑site employee meals (cafeteria‑style)
• On‑site laundry facility, employee shuttle service, Wi‑Fi (limited bandwidth)
• Fast‑paced, exciting work environment with opportunities for upward mobility
• Meet people of all ages from across the country and world
• The adventure of a lifetime!

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Black Hills VIP Training Pass discounts for local attractions
• Retail, lodging and travel discounts
• Planned employee trips and activities
• $350 referral bonus program

• Greet guests and ensure a positive experience.
• Keep merchandise stocked on shelves, counters and tables.
• Assist guests with questions, suggest items, emphasize selling points, and demonstrate use of merchandise.
• Prepare guest sales at the register and maintain the cashier drawer.
• Process returns and determine refunds or replacements.
• Follow company and departmental environmental and safety practices.
• Perform other duties as assigned.

• Previous retail experience preferred.
• Previous cash handling experience strongly preferred.
• Excellent guest service skills.
• Ability to work in a fast‑paced environment with changing priorities.
• Willing to pitch in and help the team.
• Positive team player with flexible schedule and enthusiasm.

• Constant standing, walking, handling, reaching outward, lifting/carrying up to 10 lbs and pushing/pulling up to 12 lbs.
• Frequent reaching above shoulder, climbing, lifting/carrying 11–20 lbs, and pushing/pulling 13–25 lbs.
• Occasional crawling, squatting/kneeling, bending, and lifting/carrying 21–100 lbs, pushing/pulling up to 26–100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.