Security Officer — PAU; Health Sciences Centre

Full-time St. John's, Newfoundland and Labrador On-site $20.50/hr

Posted Thursday, 10/15/2026

Paladin Security is hiring a dedicated Security Officer to join our team at the Health Sciences Centre, assigned specifically to the Psychiatric Assessment Unit (PAU). In this role, you serve as a reassuring, safety-focused presence within a specialized healthcare environment. You will work side-by-side with clinical staff to maintain a secure setting where patients can receive care and healthcare professionals can work safely.

If you excel at remaining calm in high-pressure situations, value teamwork, and want a meaningful security career supporting healthcare safety, this position offers stable full-time hours, predictable scheduling, and purpose-driven work.

Your primary goal is to prevent safety incidents through active observation, clear communication, and calm de-escalation. Healthcare staff manage patient treatment, while you focus on maintaining a safe physical environment and responding to safety risks.

Key daily responsibilities include:

Clinical

Collaboration:

Check in with clinical staff at the start of every shift to review safety priorities, assign duties, and establish communication protocols before entering designated care areas.

Observation and Access Control: Monitor entry points and assigned security cameras, maintain a visible presence, and stay vigilant to recognize emerging safety concerns before they escalated.

De-Escalation and Response: Use clear verbal communication and de-escalation techniques to defuse tense situations. Respond promptly to requests for support from healthcare staff.

Care Assistance: Support clinical staff in managing aggressive or unsafe behaviors, applying authorized physical intervention techniques when necessary and in strict accordance with training, site orders, and health authority policies.

Reporting and Handover: Document incidents, maintenance issues, and safety concerns accurately. Conduct detailed handovers with incoming officers to ensure continuity of safety across shifts.

Pay Rate: $20.50 per hour

Shift Length: 12-hour shifts (0730–1930 for days, 1930–0730 for nights)

Schedule Structure: 4-week continental rotation combining day and night shifts, providing predictable scheduling and extended days off (including alternating 3-day weekends).

Strong communication and active listening skills with a professional, compassionate demeanor.

Ability to remain calm, focused, and decisive during stressful or confrontational situations.

Physical capability to stand, walk, and participate in physical interventions when safety requires it.

Availability to work a 12-hour shift schedule that includes both day and night rotations.

Ability to meet all security licensing, background check, and site-specific health/safety requirements.

Previous experience in security, crisis intervention, healthcare support, or customer service.

Current First Aid and CPR certification.

Formal training in non-violent crisis intervention or verbal de-escalation.

Paladin Security:
Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

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