Sr. Lead Service Technician - Rapid

At Trane Technologies

TM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and  boldly go.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future?

If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays, 15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities) and most workdays you’ll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Learn more about our benefits here!

This position has been designated as Customer Facing Sales & Service Work in the greater Rapid City, SD area:
Prioritize engaging with customers.

• Responsible for end to end testing, downloading programming, starting up, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing and repairing equipment and systems at customer’s location.
• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Mentor team members. Display team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

• A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically requires at least 10 plus years of experience in HVAC. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).